Personal data protection
We handle your information confidentially and in accordance with applicable Colombian rules.
TROPICAL CARIBBEAN TOUR
Policies and business management
Company information, reference documents and responsible tourism.
Full internal documents are available on request. Contact us for the current version of the document you need.
Tropical Caribbean Tour’s commitments
Customer care
Personal, timely support before, during and after your journey.
Quality
Continuous improvement to offer authentic and valuable travel experiences.
Traveller care
We prioritise traveller wellbeing and partner selection for responsible operations.
Sustainability
Respect for natural and cultural heritage and support for local communities.
Wellbeing and experience
Experiences of balance, connection and enjoyment through Saber estar bien.
Inclusion and non-discrimination
Inclusive, respectful tourism; we reject discrimination based on gender, age, origin, disability, sexual orientation, religion or social circumstances.
Ethics and transparency
Honesty, integrity and transparency in our relationships.
Supplier management
Suppliers and partners who share our values of quality, legality, sustainability and social responsibility.
Child protection
We reject the commercial sexual exploitation of children and adolescents and promote ethical, responsible tourism.
Personal Data Protection Policy
Ask about personal data processing and how to exercise your rights.
Request current documentPrivacy notice for enquiries and requests
Data controller: Operadora de Viajes y Turismo Tropical Caribbean Tour S.A.S., tax ID 900978684-1, carrera 32 A no. 107B-48, Barranquilla. Contact: gerenciagrupomiviaje@gmail.com. Contact details, travel preferences and booking references are used to answer enquiries, prepare proposals, coordinate accepted services and handle requests or complaints. The quotation form prepares a WhatsApp message you choose to send; the basket stores your selection in this browser. When installed and validated on the hosting, the request module records cases and provides private-code tracking. Do not enter health data, minors’ documents, full card numbers or security codes in open fields. Special needs require an agreed channel and appropriate authorisation. Marketing and publication of personal images require separate treatment and authorisation; an enquiry does not automatically enrol you in campaigns. You may request access, updates, corrections and other applicable rights at the email above. Data needed to operate accepted services is shared with relevant suppliers under applicable rules. The full policy, retention arrangements and internal rights-request procedure must be approved and supplied by the company before real website processing is activated.
Workplace Anti-Harassment Policy
Request Tropical Caribbean Tour’s policy and designated support channels.
Request current documentNo Alcohol, Drugs or Smoking Policy
Request the document to check its scope, the people it applies to and the spaces it covers.
Request current documentIntegrated Management System (IMS)
Request information on Tropical Caribbean Tour’s Integrated Management System.
Request current documentProcess Map
Ask our team for the company’s current process map.
Request current documentPrevention of child sexual exploitation · Legal framework
Tropical Caribbean Tour rejects the commercial sexual exploitation of children and adolescents in travel and tourism.
Colombian Laws 679 of 2001 and 1336 of 2009 are part of the prevention framework. Read the official guidance from the Ministry of Commerce, Industry and Tourism.
MinCIT · Prevention guidanceLaw 679 of 2001Law 1336 of 2009
ANATO Caribe
Anfitrión 1A
Visit Atlántico
Destino BAQ
Colombia
